Frequently Asked Questions

Check-in is available from 2:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and additional charges.

Yes, we can arrange airport transfers for our guests. Please contact our reservations team in advance to arrange this service. Additional charges may apply based on distance and timing.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and mobile payment options. A valid credit card is required to secure your reservation.

Yes, our standard cancellation policy allows free cancellation up to 7 days before your arrival date. Cancellations made within 7 days of arrival may be subject to a charge equivalent to one night's stay. Please refer to your booking confirmation for specific terms.

Yes, complimentary high-speed WiFi is available throughout the resort, including all guest rooms, public areas, and conference facilities.

We welcome well-behaved pets at Epashikino Resort & Spa. Please inform us during booking and note that additional pet fees may apply. Certain restrictions may apply to specific room types.

We offer several dining experiences including our main restaurant, rooftop lounge, and room service. Our menus feature both local and international cuisine. Special dietary requirements can be accommodated with advance notice.

Yes, we have comprehensive conference and events facilities suitable for meetings, conferences, weddings, and other special occasions. Please contact our events team for customized packages and availability.

All rooms include air conditioning, en-suite bathrooms with premium toiletries, flat-screen TV, minibar, safe deposit box, and complimentary WiFi. Some room categories include additional amenities such as private balconies and jacuzzis.

Yes, Epashikino Resort & Spa offers a full-service spa with various massage and wellness treatments. We also have a fitness center and can arrange yoga and meditation sessions. Spa services can be booked through our front desk.

We offer nature tours, adventure activities, local cultural experiences, and guided visits to nearby attractions. Our concierge team can help arrange activities based on your interests and schedule.

We are happy to accommodate special requests such as honeymoon arrangements, birthday celebrations, dietary preferences, and room preferences. Please mention these when booking or contact us directly.